At Element Logic, global account management means more than operating across borders, it means creating unified, scalable solutions that deliver consistent excellence everywhere our customers do business. By combining global coordination with strong local execution, we help international partners grow confidently, efficiently, and sustainably.

When we talk about global account management at Element Logic, we often come back to one core idea: managing globally, acting locally. It is more than a slogan, it is the heartbeat of how we serve our largest, most complex customers Our journey into Global Accounts has never been about expanding for the sake of scale. It has always been about enhancing value, improving predictability, and delivering results that benefit both parties—our customers and our organization.  A key part of this journey is driving standardization across markets and functions. By aligning our approach, tools, and processes, we ensure that our global customers experience consistent excellence, no matter where they operate. This commitment to standardization not only strengthens trust and transparency, but also enables us to deliver scalable solutions with local relevance and global impact. 
 

Partners in Performance 

As Element Logic continues its rapid growth from a Nordic frontrunner to a truly global technology partner, we face a new type of customer: international, fast-moving, and eager to standardize operations across borders. These customers expect more than warehouse automation. They expect clarity, consistency, and collaboration – and that is exactly what our Global Account team is here to deliver. 

As Vice President of Global Accounts Hallvard Bergsodden puts it: “Our customers do not just want a supplier or system integrator – they want a partner who understands their complexity and helps them scale with confidence.” 

Our customers do not just want a supplier or system integrator – they want a partner who understands their complexity and helps them scale with confidence.

Hallvard Bergsodden, Vice President Global Accounts, Element Logic 

From Isolated Projects to Global Programs 

Global Accounts at Element Logic are not just bigger versions of national key accounts. They are partnerships built around a set of shared ambitions and long-term value creation. Our customers often operate multiple sites across several regions, and they expect a unified experience, regardless of geography. That is where our Global Program Management model makes the difference. 

While traditional project management focuses on delivering a specific solution at a single point in time, our approach is broader and more strategic. We think in programs, not just projects. This means coordinating multiple interconnected initiatives, system rollouts, trainings, support models, process optimizations – all under one global framework. It is a structure designed to unlock repeatable success. 

This structure gives us the ability to strategically align with customers across markets, manage interdependencies, and deliver a consistent customer experience. 

Local Strength with Global Coordination 

One of our key principles is that local execution remains paramount. Our Global Account team does not replace our local experts. Instead, we support them by ensuring that governance is clear, processes are standardized, and that we are continuously learning from every project, whether it is in France, Germany, or the United States. 

We serve as the customer’s central point of contact at the group level. This brings speed, accountability, and alignment to every project and phase. At the same time, our local teams are empowered to make decisions, adapt to market realities, and maintain the strong customer relationships Element Logic is known for. It is a powerful combination of global structure and local agility. 

Consistency Across Borders 

As we scale our operations, tools like eManager have become invaluable. By standardizing how we implement, integrate, and train across different countries, we reduce risk, save time, and increase transparency. 

For our customers, this means faster rollouts, fewer surprises, and a clear understanding of what to expect. This standardization is not just about software, it is about aligning ways of working across all touchpoints. Whether it is documentation, training, or service support, we want the Element Logic experience to feel the same, reliable and professional, wherever you meet us. 

From Insights to Shared Success 

One of the most rewarding aspects of working with Global Accounts is the opportunity for co-creation. We do not just deliver technology, we build roadmaps together. Every insight from a local implementation becomes an asset for the entire program. 

If, for example, productivity at a customer site would not be meeting expectations, we partner with them to analyze workflows, gather data, and identify improvements instead of pointing fingers. The adjustments would also be rolled out to other locations, improving the overall efficiency. That is what a true partnership looks like. 

Feedback is fuel. Every insight we gain from one location becomes a strategic asset for the entire global program. We create feedback loops between sites and stakeholders, ensuring learnings travel fast and decisions are data-driven. Our job is not done when a system goes live, it is only getting started. 

Feedback is fuel. Every insight we gain from one location becomes a strategic asset for the entire global program.

Hallvard Bergsodden, Vice President Global Accounts, Element Logic

A Model for the Future 

Looking ahead, Global Accounts will continue to be a strategic growth enabler for Element Logic. We are seeing strong interest from international companies that want the reliability of a trusted partner combined with the flexibility to adapt to local needs. 

We are expanding into new markets, strengthening our services, and evolving our product-offering especially in connection with our “Automation as a Service” model. 

With a stronger product portfolio, enhanced digital capabilities, and a strengthened focus on delivering customer value, we are well-positioned to elevate our Global Account partnerships even further. 

At the heart of our success is the Element Logic mindset: brave enough to challenge the status quo, passionate about every customer’s success, and reliable in every delivery. These values are more than words, they guide how we work, how we think, and how we build relationships. 

Why It Matters 

Ultimately, Global Account Management is about helping our customers grow confidently, efficiently, and globally. It is about ensuring that no matter where their warehouses are located, they feel supported, understood, and one step ahead of the competition. 

We are not just optimizing warehouse performance – we are building partnerships that scale. 

Read about our Global Accounts