Element Logic Managed Services
Take the worry out of IT management and boost your warehouse’s efficiency with Element Logic Managed Services-your partner for reliable, scalable, and cost-effective IT infrastructure, whether in the cloud or on-premise.
Leave IT Complexity Behind
Managing IT infrastructure for AutoStore and warehouse systems can be demanding and expensive. Hardware maintenance, backups, and security require time and expertise-often diverting focus from core operations.
Element Logic Managed Services takes over the responsibility for keeping your warehouse systems up and running, whether you want us to host them in the cloud or manage them on your existing infrastructure.
Our certified engineers handle setup, configuration, monitoring, and updates-so your systems stay secure, compliant, and performing at their best, while you stay focused on warehouse performance.

Managed Service Cloud
Element Logic delivers and operates the entire IT environment-servers, databases, networking, security, and backups-on Amazon Web Services (AWS) across 37 global regions
Each customer has a dedicated, private cloud connected securely to their warehouse via VPN.
We manage everything end-to-end: infrastructure, software environments, redundancy, and recovery-ensuring uptime, scalability, and compliance without local IT effort.

Managed Service On-Prem
The customer provides and maintains the physical hardware, storage, and power infrastructure on site.
Element Logic manages the systems and applications running on those virtual machines-covering operating systems, databases, configurations, and updates.
We’ll make sure that your existing infrastructure runs efficiently and stays aligned with Element Logic software requirements.
The level of availability and redundancy, as well as backup measures remain the customer’s choice
Reliable Network Setup and Resilience
We ensure every managed setup is built for resilience and continuity:
- Continuous system supervision using high-availability monitoring tools
- Automated data backups, versioning, and recovery routines for cloud
- Redundant VPN tunnels and failover connectivity for cloud
- Regular security hardening and system updates
- Secure remote access and support through the Element Service Platform (ESP)
Our team monitors system health around the clock and acts proactively to resolve potential issues before they affect your operations.
- Simplified IT: Let our experts handle operations while you focus on warehouse performance.
- Predictable Costs: Move from unpredictable CAPEX to transparent, service-based pricing.
- Expertise On-Demand: Access certified system and cloud engineers specialised in warehouse IT.
- Reliability & Security: Backed by 24/7 monitoring, automated backups, and GDPR-compliant data handling.
- Scalability: Easily expand or integrate new Element Logic applications as your business grows.
- Peace of Mind: Whether hosted by us or managed on your hardware-your systems are in safe hands.
- Always-On Support: 24/7 service desk for monitoring, troubleshooting, and technical guidance.
- Transparent Contracts: One-year minimum term with automatic renewal and no hidden fees.
- Smooth Onboarding: Clear technical requirements, guided integration, and standardised setup.
- Proactive Maintenance: Regular system health checks and updates to keep your warehouse running smoothly.
- Enterprises with existing IT infrastructure who want Element Logic to manage their virtual environment.
- Growing businesses that prefer a turnkey cloud solution with no hardware management.
- Operations and IT leaders seeking stable, scalable infrastructure with minimal