Element Logic expands Managed Services: More stability, less IT effort, and full cloud flexibility

In today’s fast-paced logistics environment, warehouse IT must perform without compromise. To meet growing demand for reliability, flexibility, and cost control, Element Logic is expanding its Managed Services offering enabling businesses to hand over complete IT operations, whether on their own infrastructure or fully in the cloud via Amazon Web Services (AWS). 

The goal is clear: reduce downtime, relieve internal IT teams, and ensure secure, scalable performance all tailored to AutoStore, complementary automation, and the Element Logic Warehouse Software.

Our customers today have a choice: either they invest continuously in internal IT infrastructure and expertise, or they gain time, cost-efficiency, and predictability with Managed Services. We take responsibility where they want to delegate.

Dr. Robin Seggelmann, Director of Managed Services, Element Logic

One Partner, Two Models: Cloud or On-Premises 

1. On-Premises: You host, we manage 
For companies that maintain their own hardware, Element Logic manages all applications, databases, and servers including updates, patching, and 24/7 proactive monitoring. Customers benefit from full application stability and support, while keeping infrastructure on site. 

2. Cloud: Fully managed by Element Logic 
In the fully hosted model, Element Logic delivers a secure, high-availability cloud infrastructure through AWS. This includes automatic scaling, backups, disaster recovery, license management, and compliance. All with minimal internal IT effort and no infrastructure investment required. 

From Maintenance Headaches to Business Advantage 

With SLAs of up to 99.95% availability, built-in failover mechanisms, and real-time monitoring, Element Logic transforms warehouse IT from a potential bottleneck into a strategic advantage. 

Planned updates and proactive incident resolution keep operations running smoothly, even during high demand. Data protection is built in: encryption, firewalls, intrusion detection, and GDPR compliance are standard, ensuring full control and visibility. 

Managed Services are not just about outsourcing, they are a smart response to today’s IT challenges. We deliver performance, security, and stability, so our customers can focus on growing their core business.

Dr. Robin Seggelmann, Director of Managed Services, Element Logic

Strategic Impact: Freeing Up IT for Innovation 

According to studies from Gartner, McKinsey, and GAO, up to 80% of IT budgets are spent on maintaining existing systems, leaving little room for innovation. Many companies also struggle to attract qualified IT talent. 

With Managed Services, Element Logic immediately frees up these resources. That means companies can invest in AI-driven processes, further automation solutions, or other future-forward initiatives. 

Service Levels at a Glance

Self-Hosting
(Basic)

✓ Support with application management

— No full system management

— No infrastructure monitoring

— No end-to-end operations

On-Premises
(Managed by Element Logic)

✓ Full application management

✓ Monitoring & proactive incident management

✓ Maintenance & patching of all relevant systems

✓ Support during ongoing operations

✓ IT stability through clearly defined SLAs

✓ Integrated security and compliance measures

— Infrastructure remains the customer’s responsibility

Cloud (Fully Managed by Element Logic)

✓ End-to-end operation of infrastructure & applications

✓ Highly available, scalable cloud environment (AWS)

✓ Backups & disaster recovery included

✓ License management by Element Logic

✓ Automatic scaling during peak loads

✓ Maximum security & compliance

✓ Minimal internal IT effort

✓ No infrastructure investments required

Your Warehouse. Your Focus. Our Responsibility. 

Element Logic’s Managed Services offering is designed to minimize complexity and maximize performance by turning warehouse IT into a silent engine of operational excellence. With a trusted partner managing the backend, companies secure control, confidence, and the freedom to focus on what truly matters: optimizing warehouse performance. 

Want to learn more about Managed Services and what model fits your operations best?